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How can we help you?
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How do I verify my account?
You will receive an SMS code to verify your phone number upon sign-up.
I left an item in a car.
Go to 'Trip History', select the trip, and tap 'Report Lost Item'.
Can I pay by card?
Yes, you can use the in-app wallet to pay with CIB or Edahabia cards.
My account is pending. Why?
Document verification usually takes 24 hours. Ensure your photos are clear.
How does the subscription work?
You pay a flat monthly fee (e.g., 2500 DA) and keep 100% of your earnings from rides.
What are the vehicle requirements?
Vehicles must be under 10 years old, well-maintained, and have working air conditioning.
What items can I send?
You can send documents, keys, parcels, and other legal items. Illegal or hazardous goods are prohibited.
Can I track my delivery?
Yes, real-time tracking is available in the app from pickup to drop-off.
How to sign up as a partner?
You can register through our web portal or contact our sales team to set up a corporate account.
Do you offer monthly invoicing?
Yes, we provide detailed monthly invoices and reporting for corporate partners.
Still need help? Open a Case
Tell us about your issue and we'll get back to you within 24 hours.
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